Our mission
Our mission is to answer to the needs of health and medico-social providers through actions (methods, tools, events, interventions) developed with and for professionals in the field, in line with the main guidelines set by the French Ministry of Health in 4 areas:
- Facilitating people's course
- Facilitate knowledge of healthcare supply, decision-making and management dialogue;
- Contribute to improving care and support for users;
- Optimize the organization of support functions.
> Download the Contract of Objectives and Performance (COP) 2022 - 2026 (.pdf)
The Agency's aim is to help healthcare and medico-social establishments improve the service they provide to patients and users, by drawing up and distributing recommendations and tools and monitoring their implementation, enabling them to modernize their management, optimize their real estate assets and monitor and improve their performance, in order to control their expenditure (Extract from the French Public Health Code - article L. 6113-10).
ANAP's constitutive agreement includes the following missions:
- The design and dissemination of tools and services enabling healthcare and medico-social institutions to improve their performance and, in particular, the quality of their service to patients and individuals ;
- Support and guidance for facilities, particularly in the context of internal reorganization, turnaround, property management or hospital or medical-social reorganization projects;
- Evaluation, audit and appraisal of hospital and medical-social projects, particularly in the fields of real estate and information systems;
- Managing and conducting performance audits of healthcare and medico-social establishments;
- Support for the Agences Régionales de Santé ( ARS ) in their mission to manage operations and improve facility performance;
- Supporting the central administration in its mission to strategically steer the healthcare and medico-social offer.
An agency drawing on the expertise of three entities.
ANAP, created by the French law n°2009-879 of July 21, 2009 on hospital reform and patients, health and territories, was set up on October 23, 2009 with the publication in the Journal Officiel of the decree validating its constitutive agreement.
ANAP brings together the experience and skills of the Groupement pour la Modernisation du Système d'Information Hospitalier ( GMSIH ), the Mission Nationale d'Appui à l'Investissement Hospitalier ( MAINH ) and the Mission Nationale d'Expertise et d'Audit Hospitaliers ( MEAH ). These continue to be the main thrusts of our work program, which has been enriched over the years.
> Download the ANAP constitutive agreement
The Agency's aim is to help healthcare and medico-social establishments improve the service they provide to patients and users, by drawing up and distributing recommendations and tools and monitoring their implementation, enabling them to modernize their management, optimize their real estate assets and monitor and improve their performance, in order to control their expenditure (Extract from the French Public Health Code - article L. 6113-10).
ANAP's constitutive agreement includes the following missions:
- The design and dissemination of tools and services enabling healthcare and medico-social institutions to improve their performance and, in particular, the quality of their service to patients and individuals ;
- Support and guidance for facilities, particularly in the context of internal reorganization, turnaround, property management or hospital or medical-social reorganization projects;
- Evaluation, audit and appraisal of hospital and medical-social projects, particularly in the fields of real estate and information systems;
- Managing and conducting performance audits of healthcare and medico-social establishments;
- Support for the Agences Régionales de Santé ( ARS ) in their mission to manage operations and improve facility performance;
- Supporting the central administration in its mission to strategically steer the healthcare and medico-social offer.
Our Approach
- Formalize and disseminate organizational best practices on emerging issues.
- Catalyze and accelerate change to improve customer service.
- Draw on the expertise and needs of professionals to build appropriate solutions.
- Promote peer-to-peer networks to facilitate the adoption of our solutions.
Our governing bodies
Our Board of Directors, made up of healthcare professionals, user representatives and representatives of the French government, sets the direction of the Agency's policy. Our Scientific and Orientation Council, also made up of professionals from the healthcare sector, evaluates ANAP's work and proposes areas of work to the Board of Directors.
Our HR policy
RECRUITMENT
Our team is made up of doctors, pharmacists, nurses, organizational engineers, financiers, IS specialists, healthcare geographers, lawyers, architects and communication support functions, all committed and motivated to support professionals in the evolution of their organizations, in order to improve the service they provide to all, in a sustainable and responsible way.
GENDER EQUALITY INDEX
Equality between women and men has been the subject of legislative measures transcribed into the law for the freedom to choose one's professional future. The Gender Equality Index assigns a score out of 100 to measure equal treatment of women and men in terms of remuneration. Each company must, at least, achieve 75 points and, failing that, undertake the necessary corrective actions, under penalty of financial sanctions. With a total of 96 points out of 100, ANAP achieves a large proportion of its gender equality targets, and fully complies with regulatory requirements.e remuneration.
The index is calculated on the basis of four indicators:
- Indicator 1: Pay gap:
- Indicator 2: Difference in the distribution of individual salary increases
- Indicator 3: Percentage of employees receiving a raise after returning from maternity leave
- Indicator 4: Number of employees of the under-represented sex among the 10 highest-paid employees
PERFORMANCE SUPPORT
L'ANAP
What is performance support? To give you a simple, practical answer, we've put together a short educational animation.
